Referrals are a win-win
Whether you share your unique Tachus code or you’re coming as a referral, everyone scores a free month of service.
Tachus Referrals
Spread the word about Tachus to your friends, family, and neighbors—everyone deserves ultra-fast, ultra-reliable internet! Plus, as a Tachus customer, you can earn up to one year of free internet just for sharing the Tachus experience.
- Visit Portal.Tachus.com to find your unique referral link.
- Copy the link and share it with your personal network—friends, family, and neighbors!
- Your friends can check their area availability. If we service their address, they can choose their plan. If our network is still being built in their area, they can become a VIP and have a free month waiting for them.
- Once your friend becomes a Tachus customer and completes their installation, you both will receive a free month!
- You can earn up to a year of free internet service through referrals during your lifetime with Tachus!
Give a month, Get a month free
It’s simple. Each Tachus customer has a unique referral link that is easy to share with friends and family. When they use your referral link and complete their installation, you BOTH get a FREE month of Tachus Fiber Internet.
IT’S A WIN-WIN!
Referral Program Guidelines
Spread the word about Tachus to friends, family, and neighbors! To keep our community vibrant and fair, please consider the following friendly guidelines:
Lifetime Referral Benefit
You can earn up to twelve months of free service through referrals during your lifetime with Tachus! This means you can benefit from a total of twelve referrals. If you’re excited to share Tachus with even more people, there may be opportunities to join our sales team! Explore the possibilities—your potential is limitless.
New Customers Only
The person you refer cannot be a past Tachus customer. We want to welcome fresh faces to our community!
Tied to Current Address
Referral credits are tied to your current address and cannot be transferred or carried over if you decide to move.
Limited to Personal Networks
We appreciate your enthusiasm for sharing! Please note that referral benefits do not apply to posts made on public forums, websites, or search engines like Google. To qualify for the referral benefit, share your link only with your personal network—friends, family, and close acquaintances. Posting elsewhere will result in the forfeiture of your referral benefits.
Don't Ruin the Fun
To keep the program fair and enjoyable for everyone, we do not allow the use of automated tools or mass distribution methods to promote your referral link. While posting on social media platforms like Facebook and Instagram is acceptable, please limit it to your personal connections only. If we notice excessive mass postings or promotional webpages focused on providing coupon codes, we may reconsider the program and may also revoke your referral program benefits. Referrals made under fraudulent or unethical practices will result in disqualification from the program. Tachus reserves the right to modify or terminate the referral program at any time, with or without notice. Let’s work together to keep it enjoyable for everyone!
Benefits Are Non-Transferable
Referral benefits are non-transferable and cannot be redeemed for cash or other prizes.
Be Authentic
Share your own experience with Tachus! Genuine testimonials help others understand the value of our service.
We are new customers to Tachus, but with everything we have found AMAZING customer service! When you call, you immediately get a person that knows technical details and quickly answers all your questions. The installer (Elvin) for the new line, went over and above to check out all of the options for the best placements for the best overall service. Elvin was completely informed and did a phenomenal job for installing our new line. Above all of this, Elvin was very friendly and easy to communicate with. Also, he stayed to be sure that all of our equipment connected properly and updates were complete, to be sure that we would get the optimal service from Tachus. We so appreciate the great customer service.
Excellent customer service by Danny Give me a call 45 minutes prior to coming out to the house. He walked me through all the steps that he’s gonna be doing. Performed them steps had no problems. Once he got done installing everything, he walked me through how to use the app. Insulation job was perfect.
THE 👏BEST👏SERVICE 👏EVER👏 Not only was Elvin on time with the installation appointment, he explained EVERYTHING that he did, from where the best spot for the boxes should be, to any potential updates I may have to do. All my questions were addressed and he was extremely knowledgeable. Definitely a good start to a new company, puts me at ease 💯💯
Had our service installed last week. Communication with the home office for scheduling was great; we had to change the day of install and doing that was smooth and the office was very friendly. The team that ran the line up to the house on the outside was respectful of property and kept things clean and tidy; you can barely see where the line was laid. Our indoor installer was Michael and he was friendly, respectful of property, and the process was quicker than i thought it would be. He also made sure that the box was oriented the way i wanted in my makeshift media enclosure closet. Overall great experience, thanks Tachus!
We had an appointment with Tachus to set up the internet service at our new home. Mr. Jose L. was our technician for the day. He was on time, polite, informative and very professional. It only took him about an hour to service our home so it was very sufficient, after all he's been doing this for 24 years. We're very impressed and happy with our service. Highly recommended!
Referral Program FAQs
Referral Program FAQs
How does the referral program work?
It’s simple. Each Tachus customer has a unique referral link that is easy to share with friends and family. When they use your referral link and complete their installation, you BOTH get a FREE month of Tachus Fiber Internet. IT’S A WIN-WIN! Credits are automatically applied toward your next month’s bill once your friend is installed with Tachus. Check your Portal.Tachus.com portal to find your unique referral link AND check the status of the friends you have referred.
How do I share my referral link with friends?
We have made it simple to conveniently share your link on social media, via email, text—or however you would like! Here is how to invite friends from your computer or phone browser:
1. Log into your Portal.Tachus.com portal.
2. At the top of your portal, you’ll see a link with a share/copy button. You can copy and share this link wherever you’d like.
3. Click on the button on the right where it keeps track of the number of people you have referred.
4. Click the green “Copy Link” button to share your unique referral link and rack up free months of internet!
How do I see the status of my referrals and credits?
You can confirm who signed up with your referral link, and which referrals you have received credit for, by logging in and viewing your MyTachus portal and clicking on the referral button on the right.
As a reminder, your credit will be automatically applied to your next month’s bill after your friend completes their installation. Credit months will stack (Ex: If two friends use your link and complete installation, you will have two months of free Tachus Fiber Internet). Check out the referral statuses below to see how close you are to free internet!
Referral Program Status Names
Now Enjoying Tachus – Your friend has completed their installation and is now a Tachus customer, and you both got a free month of internet—woo-hoo! It will show up on your next month’s bill.
Install Scheduled – Your friend has scheduled an installation and is almost a Tachus customer! You will both get your free month of internet once they complete their installation.
Needs to Schedule – Your friend lives in an area with Tachus service but still needs to schedule their installation.
Reservation Made – Your friend lives in an area with Tachus service and has made a reservation. They just have to wait until construction is complete. (So close!)
Open for Reservation – Your friend lives in an area with Tachus service but has not yet made a reservation. Encourage them to make their VIP Reservation. They will get a free installation, too.
Out of Service Area – Oh no! Your friend does not live in an area that currently has Tachus service. Don’t worry—as soon as they do, you will both get a free month for referring them.
Why is my referral not showing in my Tachus portal?
Referrals only show up in your Tachus portal when someone has clicked on and used your unique referral link to register their address or sign up for service. As soon as your friend uses your link, you will see the referral displayed in your portal.
I was referred by a friend/family member. How do I make sure they get credit?
Wonderful! We love to hear it! Use your friend or family member’s unique referral link when you enter your address and sign up for Tachus. That friend will automatically be listed as your Referrer.
I forgot to use my friend's referral link, what should I do?
No worries! Give one of our friendly Texans a call at 832.791.1100. Let them know the name and address of the friend who referred you and we will update your account to reflect your referral.
When will I receive my credit?
To be eligible for referral credits, you should have already completed your Tachus installation. If you have done that, then referral credit will be added to your Tachus account as soon as your friend’s installation is also complete. If you are sure the above two criteria are true, but your credit has not appeared in your account, please visit www.tachus.com/contact to open a ticket and one of our friendly Texans can help you!
Is there a limit to how much referral credit I can earn?
You can earn up to twelve months of free service through referrals during your lifetime with Tachus! This means you can benefit from a total of twelve referrals.