Referrals are a win-win
Click Here to Meet Trudy >Whether you share your unique Tachus code or you’re coming as a referral, everyone scores a free month of service when becoming a member.
Unlimited Referrals
Spread the word about Tachus to friends, family, and neighbors because everyone deserves ultra-fast, ultra-reliable speeds.
- Visit Portal.Tachus.com to find your unique referral code.
- Copy the link and share it.
- Your friends can check their area availability.
- If we service their address, they can choose their plan. If our network is still being built in their area, they can become a VIP and have a free month waiting for them.
- You both will receive a free month once they become a Tachus customer and schedule their install.
Give a month, Get a month free
It’s simple. Each Tachus customer has a unique referral link that is easy to share with friends and family. When they use your referral link and complete their installation, you BOTH get a FREE month of Tachus Fiber Internet.
IT’S A WIN-WIN!
We had an appointment with Tachus to set up the internet service at our new home. Mr. Jose L. was our technician for the day. He was on time, polite, informative and very professional. It only took him about an hour to service our home so it was very sufficient, after all he's been doing this for 24 years. We're very impressed and happy with our service. Highly recommended!
Tachus is the way to go. The outside installer team was excellent. They did a great job not turning up the yard and listen to the customers request. Danny the installer came today was excellent. I assisted him we made it professionally clean looking went up underneath the house into a wall would highly recommend. Thank you again!
Initially, our entire street faced issues with Tachus internet installations. I scheduled my internet installation with Tachus, and they confirmed that it would be installed the same day the team was here. However, when the team arrived, they informed me that the installation couldn’t proceed because there was an obstruction under the driveway preventing them from running their lines. Despite this, Tachus, particularly Brandon the representative, showed an outstanding level of commitment to resolving all the issues. There was a one-day delay due to the builder digging up the wires, which wasn’t Tachus’ fault. Now, everything is working great. They even gave me a gift for the delays, which was a pleasant surprise. Overall, the company’s dedication to customer service is impeccable and impressive. I am completely happy and satisfied with the resolution and the quick connection of the internet at my home. Thank you, Tachus and Brandon, for your exceptional service.
Tachus customer service is always quick and professional. They provide strong internet 🛜 and even quicker service at a great price. I had an issue with my router and come by quickly without charging us extra for service call.
Jose F. just finished our install and he did such a great job! He moved our line a little to accommodate our landlord's outside location request. It was also RAINING, and Jose F. continued to work and finish the job. He explained the functunality of the app to us and answered our questions. Jose F. was very kind and pleasant to work with (he even took off his shoes every time he came inside). Thank you, Jose F. - you are awesome!!
Referral Program FAQs
Referral Program FAQs
How does the referral program work?
It’s simple. Each Tachus customer has a unique referral link that is easy to share with friends and family. When they use your referral link and complete their installation, you BOTH get a FREE month of Tachus Fiber Internet. IT’S A WIN-WIN! Credits are automatically applied toward your next month’s bill once your friend is installed with Tachus. Check your Portal.Tachus.com portal to find your unique referral link AND check the status of the friends you have referred.
How do I share my referral link with friends?
We have made it simple to conveniently share your link on social media, via email, text—or however you would like! Here is how to invite friends from your computer or phone browser:
1. Log into your Portal.Tachus.com portal.
2. At the top of your portal, you’ll see a link with a share/copy button. You can copy and share this link wherever you’d like.
3. Click on the button on the right where it keeps track of the number of people you have referred.
4. Click the green “Copy Link” button to share your unique referral link and rack up free months of internet!
How do I see the status of my referrals and credits?
You can confirm who signed up with your referral link, and which referrals you have received credit for, by logging in and viewing your MyTachus portal and clicking on the referral button on the right.
As a reminder, your credit will be automatically applied to your next month’s bill after your friend completes their installation. Credit months will stack (Ex: If two friends use your link and complete installation, you will have two months of free Tachus Fiber Internet). Check out the referral statuses below to see how close you are to free internet!
Referral Program Status Names
Now Enjoying Tachus – Your friend has completed their installation and is now a Tachus customer, and you both got a free month of internet—woo-hoo! It will show up on your next month’s bill.
Install Scheduled – Your friend has scheduled an installation and is almost a Tachus customer! You will both get your free month of internet once they complete their installation.
Needs to Schedule – Your friend lives in an area with Tachus service but still needs to schedule their installation.
Reservation Made – Your friend lives in an area with Tachus service and has made a reservation. They just have to wait until construction is complete. (So close!)
Open for Reservation – Your friend lives in an area with Tachus service but has not yet made a reservation. Encourage them to make their VIP Reservation. They will get a free installation, too.
Out of Service Area – Oh no! Your friend does not live in an area that currently has Tachus service. Don’t worry—as soon as they do, you will both get a free month for referring them.
Why is my referral not showing in my Tachus portal?
Referrals only show up in your Tachus portal when someone has clicked on and used your unique referral link to register their address or sign up for service. As soon as your friend uses your link, you will see the referral displayed in your portal.
I was referred by a friend/family member. How do I make sure they get credit?
Wonderful! We love to hear it! Use your friend or family member’s unique referral link when you enter your address and sign up for Tachus. That friend will automatically be listed as your Referrer.
I forgot to use my friend's referral link, what should I do?
No worries! Give one of our friendly Texans a call at 832.791.1100. Let them know the name and address of the friend who referred you and we will update your account to reflect your referral.
When will I receive my credit?
To be eligible for referral credits, you should have already completed your Tachus installation. If you have done that, then referral credit will be added to your Tachus account as soon as your friend’s installation is also complete. If you are sure the above two criteria are true, but your credit has not appeared in your account, please visit www.tachus.com/contact to open a ticket and one of our friendly Texans can help you!
Is there a limit to how much referral credit I can earn?
Thanks for spreading the word about Tachus Fiber Internet. You can really stack up some free internet with this program—have at it! Just be sure to be a good neighbor with the program.