TACHUS SERVICE AREAS

I just received an install from technician Mike he was absolutely amazing. So polite very professional and respectful of my home. Not sure how service is just yet but the customer service is well above average. I can’t say enough great things about Mike. Thank you so much and he was quick. Made sure to walk me through the app and full explain it which I have never had. I have been in my home 1 year and this is the third provider and so far the absolute best of all. Thank you Mike for everything. Tachus he deserves a raise or promotion.

Super fast and easy support to get set up. Very friendly and professional customer service. Danny did a great job with installing our service and was able to work around the line not being set up on the best spot but got it where it needed to be! Thank you! Looking forward to the fast service!

I had Xfinity prior to Tachus and the prices/outages were outrageous. The tech who came to my house, Luvell, did an incredible job. He was kind, quick, patient, and was overall an absolute joy to talk to. He walked me through step by step, provided recommendations, and overall made the experience great. If anyone is considering Tachus, just do it. You can’t beat the prices and service you get.

Outstanding! Lighting fast speed. However, I need to talk about SERVICE. From the first phone call, I felt confident. I need to look up the name of the rep. Adriana??? I’m missing my notes. The FO install team were knowledgeable, fast, efficient, respectful of our property/ lawn (and they had to go under a sidewalk), and helpful with answers to our questions. Danny, (and his helper, Donny), installed the box and routers, and made things even better for us — Checked everything along the way, suggested improvements for the box placement, weather sealed everything so there were no exposed wires, explained how it all works, verified speed, guided me through the app…. Can’t say enough good things about Danny, and my original customer service rep who answered all my questions. Don’t hesitate. Do it.

I've got only Good to say about my new Tachus Service. The experience signing up for your service is a joy! From the telephone calls to the office, to installation, each team member has delivered exceptional customer service, and I am grateful! The team members over the phone are always very polite, cheerful and professional, listen to every question and concern, and address every detail with great care. Installation was done by Danny, who was also very polite and professional, worked efficiently, very knowledgeable, and guided me through the process of getting signed in and set up! I also have to mention, Danny did an excellent job on the exterior as well, installing the line in a much less conspicuous manner than the previous cable I used. Job well done! Thank you Danny, and the ladies I spoke with in the office, and Tachus Team!!!