Ultra-fast.
Ultra-reliable.
Our fiber-optic network has equal upload and download speeds. That means streaming your favorite shows at home is a breeze, and you can keep an eye on your home security cam without missing a beat when you're away.
How do your current speeds stack up?
Test the strength of your internet connection with a speed test.
FAQ
About our Internet Plans
How do I know which Tachus Fiber Internet speed is best for me?
- Choosing the right Tachus Fiber Internet speed for your needs depends on several factors, including your online activities, the number of devices connected to your network, and the number of users in your household. Enjoy symmetrical speeds, lifetime prices and no fees ever with Tachus. Here are some steps to help you determine the appropriate speed:
- Identify your Internet activities:
- Casual Browsing: If you mainly use the Internet for basic browsing social media, and email, a lower-speed plan may be sufficient.
- Streaming: If you frequently stream videos in high definition (HD) or 4K, you’ll need higher speeds. Streaming services often provide recommended speeds for optimal performance.
- Online Gaming: If you are an online gamer, especially for multiplayer games, you’ll want a plan with low latency and sufficient bandwidth to handle gaming data.
- Consider the number of users and devices:
- More users and devices connected simultaneously require higher speeds. If you have a large family or multiple devices running concurrently (smartphones, tablets, laptops, smart TVs, etc.), a faster plan is advisable.
- Understand Upload and Download Speeds:
- Internet plans usually provide both upload and download speeds. Upload speeds are crucial for activities like video conferencing, online gaming, and uploading large files. Ensure that both upload and download speeds meet your requirements.
- Future-Proofing: If you anticipate an increase in your Internet usage or plan to add more devices in the future, consider opting for a slightly faster plan to accommodate potential growth.
- Consult Our Customer Care Team: Still need help or want to talk to a live local Tachus agent you can reach us at 832.791.1100
Will I be able to change my Internet plan at any time?
Yes, if you’d like to change your plan, just give us a call at 832.791.1100, or send us an email at support@tachus.com. We’re here to help in making the switch simple.
How much are the “applicable taxes & fees?”
At Tachus, you won’t find any taxes or fees – what you see is what you pay. There are no additional charges beyond the plan you choose.
How can I check my current Internet speed?
Log into your My Tachus Account HERE to find your current speed. If you have any questions about your speed, feel free to also give us a call at 832.791.1100.