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Referrals are a win-win

Whether you share your unique Tachus code or you’re coming as a referral, everyone scores a free month of service.

Tachus Referrals

Spread the word about Tachus to your friends, family, and neighbors—everyone deserves ultra-fast, ultra-reliable internet! Plus, as a Tachus customer, you can earn up to one year of free internet just for sharing the Tachus experience.

  • Visit Portal.Tachus.com to find your unique referral link.
  • Copy the link and share it with your personal network—friends, family, and neighbors!
  • Your friends can check their area availability. If we service their address, they can choose their plan. If our network is still being built in their area, they can become a VIP and have a free month waiting for them.
  • Once your friend becomes a Tachus customer and completes their installation, you both will receive a free month!
  • You can earn up to a year of free internet service through referrals during your lifetime with Tachus!

Referral Program Guidelines

Spread the word about Tachus to friends, family, and neighbors! To keep our community vibrant and fair, please consider the following friendly guidelines:

Lifetime Referral Benefit

You can earn up to twelve months of free service through referrals during your lifetime with Tachus! This means you can benefit from a total of twelve referrals. If you’re excited to share Tachus with even more people, there may be opportunities to join our sales team! Explore the possibilities—your potential is limitless.

New Customers Only

The person you refer cannot be a past Tachus customer. We want to welcome fresh faces to our community!

Tied to Current Address

Referral credits are tied to your current address and cannot be transferred or carried over if you decide to move.

Limited to Personal Networks

We appreciate your enthusiasm for sharing! Please note that referral benefits do not apply to posts made on public forums, websites, or search engines like Google. To qualify for the referral benefit, share your link only with your personal network—friends, family, and close acquaintances. Posting elsewhere will result in the forfeiture of your referral benefits.

Don't Ruin the Fun

To keep the program fair and enjoyable for everyone, we do not allow the use of automated tools or mass distribution methods to promote your referral link. While posting on social media platforms like Facebook and Instagram is acceptable, please limit it to your personal connections only. If we notice excessive mass postings or promotional webpages focused on providing coupon codes, we may reconsider the program and may also revoke your referral program benefits. Referrals made under fraudulent or unethical practices will result in disqualification from the program. Tachus reserves the right to modify or terminate the referral program at any time, with or without notice. Let’s work together to keep it enjoyable for everyone!

Benefits Are Non-Transferable

Referral benefits are non-transferable and cannot be redeemed for cash or other prizes.

Be Authentic

Share your own experience with Tachus! Genuine testimonials help others understand the value of our service.

4.9 stars from over 3,000 people says it all

Google reviews 5,137 Google reviews
Chris Summers

My wife and I switched to Tachus 2 years ago and couldn't be happier. We had cable through our local affiliate and there were always issues with service interruptions and slow speeds. We were also traveling a lot so paying for cable we weren't even home to watch. When Tachus announced they were putting fiber optic in our area we signed up, the price was so good and they said it would not go up. The installers ran the service lines out by the street so they didn't mess up our back yard like Xfinity did. Overall the service has been great, Tachus has generators for all their main branch units so they never go down after storms. Recently we did have an issue with a poor signal that kept cutting out. I called tech support and they tried trouble shooting over the phone but couldn't resolve the issue. The tech guy on the phone said he would contact the local support techs and send one to our house. I'm thinking, "oh sure, this will take a week or more". I was so surprised that we had a tech service guy call us and say he would be at our home within the hour! His name was Alphonso and he was just great. He figured out we needed a newer modem so replaced it as well as the patch cord from the modem to the wall connection as it had gone bad. He even showed my wife how to change some settings on here laptop to get it running faster! All this and no extra charges or anything. Good reliable service at a good price, we are staying with Tachus!

Carrie N

We had Tyler come out to install gigabit at our house, and he did an outstanding job! He was extremely knowledgeable, worked very quickly, and even went above and beyond by helping us set up our Wi-Fi Eero system. Tyler took the extra time to swap out the faceplate so no cable was hanging loose, leaving everything super neat and professional. He carefully set up the system on our filing cabinet, tidied up after himself, and patiently waited while I reset my Eero account since I couldn’t remember my password. He even gave us a quick and helpful lesson in low-voltage basics. Overall, Tyler was professional, efficient, and very personable. Thank you sooooo much! :)

Casaundra Regal

Absolutely fantastic experience with Tyler! Tyler showed up right on time, was professional, friendly, and went above and beyond to make sure everything was set up perfectly. He explained the whole process, made sure the signal was strong in every room, and cleaned up after the install like he was never even there. You can tell he takes pride in his work—quick, efficient, and super knowledgeable. Internet is running perfectly and the whole experience was smooth from start to finish. Highly recommend Tyler if you want it done right the first time!

Max

New internet install took less than 1 hour. The technician (Andres) was super nice and very professional; he explained exactly what he was doing and kept asking if we had any questions. I can highly recommend Tachus and their service!

Gary Baker

Tyler was quick and efficient. Communicated his timeline well and was great about setting expectations. I have a custom firewall and he patiently assisted while I did my own testing and setup of my equipment.

Referral Program FAQs

Referral Program FAQs

How does the referral program work?

It’s simple. Each Tachus customer has a unique referral link that is easy to share with friends and family. When they use your referral link and complete their installation, you BOTH get a FREE month of Tachus Fiber Internet. IT’S A WIN-WIN! Credits are automatically applied toward your next month’s bill once your friend is installed with Tachus. Check your Portal.Tachus.com portal to find your unique referral link AND check the status of the friends you have referred.

How do I share my referral link with friends?

We have made it simple to conveniently share your link on social media, via email, text—or however you would like! Here is how to invite friends from your computer or phone browser:
1. Log into your Portal.Tachus.com portal.
2. At the top of your portal, you’ll see a link with a share/copy button. You can copy and share this link wherever you’d like.
3. Click on the button on the right where it keeps track of the number of people you have referred.
4. Click the green “Copy Link” button to share your unique referral link and rack up free months of internet!

How do I see the status of my referrals and credits?

You can confirm who signed up with your referral link, and which referrals you have received credit for, by logging in and viewing your MyTachus portal and clicking on the referral button on the right.

As a reminder, your credit will be automatically applied to your next month’s bill after your friend completes their installation. Credit months will stack (Ex: If two friends use your link and complete installation, you will have two months of free Tachus Fiber Internet). Check out the referral statuses below to see how close you are to free internet!

Referral Program Status Names

Now Enjoying Tachus – Your friend has completed their installation and is now a Tachus customer, and you both got a free month of internet—woo-hoo! It will show up on your next month’s bill.

Install Scheduled – Your friend has scheduled an installation and is almost a Tachus customer! You will both get your free month of internet once they complete their installation.

Needs to Schedule – Your friend lives in an area with Tachus service but still needs to schedule their installation.

Reservation Made – Your friend lives in an area with Tachus service and has made a reservation. They just have to wait until construction is complete. (So close!)

Open for Reservation – Your friend lives in an area with Tachus service but has not yet made a reservation. Encourage them to make their VIP Reservation. They will get a free installation, too.

Out of Service Area – Oh no! Your friend does not live in an area that currently has Tachus service. Don’t worry—as soon as they do, you will both get a free month for referring them.

Why is my referral not showing in my Tachus portal?

Referrals only show up in your Tachus portal when someone has clicked on and used your unique referral link to register their address or sign up for service. As soon as your friend uses your link, you will see the referral displayed in your portal.

I was referred by a friend/family member. How do I make sure they get credit?

Wonderful! We love to hear it! Use your friend or family member’s unique referral link when you enter your address and sign up for Tachus. That friend will automatically be listed as your Referrer.

I forgot to use my friend's referral link, what should I do?

No worries! Give one of our friendly Texans a call at 832.791.1100. Let them know the name and address of the friend who referred you and we will update your account to reflect your referral.

When will I receive my credit?

To be eligible for referral credits, you should have already completed your Tachus installation. If you have done that, then referral credit will be added to your Tachus account as soon as your friend’s installation is also complete. If you are sure the above two criteria are true, but your credit has not appeared in your account, please visit www.tachus.com/contact to open a ticket and one of our friendly Texans can help you!

Is there a limit to how much referral credit I can earn?

You can earn up to twelve months of free service through referrals during your lifetime with Tachus! This means you can benefit from a total of twelve referrals.

Details

Based on analysis by Ookla® of Speedtest Intelligence data, customer ratings, CMA-10 Houston, Q3-Q4 2024.
Ookla trademarks used under license and reprinted with permission.