Referrals are a win-win
Whether you share your unique Tachus code or you’re coming as a referral, everyone earns a $100 credit.
Tachus Referrals
Spread the word about Tachus to your friends, family, and neighbors—everyone deserves ultra-fast, ultra-reliable internet!
How it works
If you received a referral link:
- Click the link your friend shared.
- Sign up for Tachus Fiber.
- Enjoy fiber internet with unmatched reliability — and get a $100 credit on your bill once eligible.
If you’re sharing your referral link:
- Share your link (located in your account portal or sent to you via email) with friends, family, neighbors, coworkers — anyone who wants better internet.
- When someone signs up using your link, you earn a $100 credit towards your Tachus Fiber bill once eligible.
- Share again! There’s no limit to how many friends you can refer.
A few things to know
- Your friend must be new to Tachus Fiber (existing customers aren’t eligible).
- Your friend must sign up through the referral link shared with them before installation of service.
- Referrers must have already signed up for Tachus Fiber, with no outstanding balance.
- The new customer must keep their service active for at least 30 days.
- Once those requirements are met, both $100 credits will be applied to each account within 7 days.
4.9 stars from over 5,000 people says it all
We switched to Tachus a little over a week ago from AT&T air, and we have been nothing but impressed! Our install was super quick, and I was provided with all the knowledge at the time of set up. Fantastic customer service from being sold the service to the install. Thank you!
We had our internet service with Tyler Frazier today. I couldn’t ask for better service. He was friendly and knowledgeable and went out of his way to explain tech details that would benefit our family and home. The installation process was quick and professional and the setup looked great! I highly recommend his service and Tachus/EZ Fiber.
Just had my internet installed by Cameron, let me tell you. This has already been the best service just from installation and customer service. He was great, explained everything, and installed the modem in the room I needed. Honestly. Only time can tell but, I am confident that this will be a great experience for the both of us. Highly recommend Tachus!
We had Tyler come out to install gigabit at our house, and he did an outstanding job! He was extremely knowledgeable, worked very quickly, and even went above and beyond by helping us set up our Wi-Fi Eero system. Tyler took the extra time to swap out the faceplate so no cable was hanging loose, leaving everything super neat and professional. He carefully set up the system on our filing cabinet, tidied up after himself, and patiently waited while I reset my Eero account since I couldn’t remember my password. He even gave us a quick and helpful lesson in low-voltage basics. Overall, Tyler was professional, efficient, and very personable. Thank you sooooo much! :)
Absolutely fantastic experience with Tyler! Tyler showed up right on time, was professional, friendly, and went above and beyond to make sure everything was set up perfectly. He explained the whole process, made sure the signal was strong in every room, and cleaned up after the install like he was never even there. You can tell he takes pride in his work—quick, efficient, and super knowledgeable. Internet is running perfectly and the whole experience was smooth from start to finish. Highly recommend Tyler if you want it done right the first time!
Referral Program FAQs
Referral Program FAQs
What are the eligibility requirements for the referral program?
Referrer: You must have already signed up for Tachus Fiber, with no outstanding balance to receive the credit.
Referred Friend: Must be a new customer, not an existing or returning Tachus Fiber customer.
Referral Sign Up: The referred friend must sign up through the referral link shared with them before installation of their service.
Active Service: Both the referrer and referred friend must maintain active service for at least 30 days.
Pre-Registration Orders: Pre-Registration Orders are accepted if both parties successfully install their service.
How do I refer a friend?
Simply share your unique referral link – found in your email or in your account portal – with as many friends as you’d like! The friends then sign up using that link.
Where can I find my link in my portal?
We have made it simple to conveniently share your link. Here is how to invite friends from your computer or phone browser:
- Log into your Portal.Tachus.com portal.
- In your portal, you’ll see a link with a share/copy button. You can copy and share this link with family, friends or neighbors.
- Click on the button on the right where it keeps track of the number of people you have referred.
- Click the green “Copy Link” button to share your unique referral link and rack up free months of internet, up to twelve months!
How do I find my referral link in my email?
This unique link was sent via email to you. Make sure to check your spam folder from Tachus Fiber, if you do not see it. Otherwise feel free to call us to assist (832-791-1100).
Can I refer multiple friends?
Yes, there is no limit to the number of referrals you can make. For each successful referral, you will receive a $100 credit after the referred friend remains active for 30 days.
How long do I have to refer a friend?
The referred friend must sign up through the referral link shared with them before their installation. Late submissions (after the friend’s installation) are not accepted.
What happens after the referred friend signs up?
If the friend successfully installs service and keeps it active for 30 days, the referrer will receive a bill credit within 7 days.
I was referred by a friend/family member. How do I make sure they get credit?
Wonderful! We love to hear it! Use your friend or family member’s unique referral link when you enter your address and sign up for Tachus. That friend will automatically be listed as your Referrer.
How will I know if my referral was accepted or denied?
You will receive an email notification about the status of your referral. Additionally, notes on your Tachus Fiber account will contain whether it’s been approved or denied.
Please allow at least 30 days for the referral status to be processed before inquiring about its status. This ensures the referred friend has had sufficient time to maintain active service.
What if the referral was not accepted?
Referrals can be denied for the following reasons:
Late Submission: Referral submitted after the friend installed service.
Self-Referral: Referring another home under your own name. This also includes referrals made using the name of a spouse, child, or even a pet — these will not be accepted.
Missing or Incomplete Information: If any required details are missing.
Existing Customer: If the referred friend is already an Tachus Fiber customer or was previously referred.
Inactive Accounts: Either the referrer or referred friend did not stay active for at least 30 days.
What happens if my referral is denied?
If your referral is denied, you will receive an email explaining the reason. If you wish to dispute a denial, please contact our customer service for further review at 832-791-1100.
How is the referral credit applied?
The credit is applied to your account 37 days after your referred friend installs their Tachus Fiber service, provided all eligibility requirements are met.
Can I receive the referral credit as cash?
No, the credit earned through the Refer A Friend program will only be applied to your Tachus Fiber account and cannot be exchanged for cash.
I forgot to use my friend's referral link, what should I do?
No worries! Give one of our friendly Texans a call at 832-791-1100. Let them know the name and address of the friend who referred you and we will update your account to reflect your referral.