Tachus + Ezee Fiber Merger – Everything you need to know

Tachus and Ezee Fiber are teaming up, and we’re excited about what this means for our customers and communities. 

We know you have questions, and we’re here with answers. Our promise is simple: the internet you love isn’t going anywhere; it’s only getting stronger.

What’s going on with Tachus and Ezee Fiber?

Tachus has joined forces with Ezee Fiber and we’re excited about what this means for our customers and communities. As we work through the integration of our businesses, your service, pricing, and support will remain the same.

Will my Tachus service be interrupted because of this merger?

Not at all! Your service with Tachus will continue without any interruptions. As we work through the integration of the business, your plan, pricing, and local support team stay exactly the same.

Does this mean my bill is going up?

We understand your concern! There are no changes to your monthly rate.

Is my lifetime pricing guarantee still valid?

Yes, for residential and small & medium business customers the lifetime pricing guarantee will remain in place.

What’s going to change now that you’re merging?

For now, nothing changes. Your Tachus plan, pricing, and service remain the same. As we work through the integration with Ezee Fiber, we’re focused on keeping your internet experience seamless and reliable. In the future, the merger will allow us to bring even more resources and fiber expansion to our communities.

Who do I call if I have a billing issue now?

You can continue to reach out to the same customer support team you’ve always worked with. Nothing has changed there! As we work through the merger of Tachus and Ezee Fiber, your current billing process and support contacts stay the same.

Will support still be local?

Absolutely! You’ll still be working with the same local support team you know and trust. Nothing changes with how you get help – Ezee Fiber and Tachus are local Houston organizations; your service and support stay rooted right here in our community.

Are you changing the name from Tachus?

For now, we’re still Tachus. As we go through the process of merging our companies, we’ll keep you updated if there are any changes to our brand or name.

Will this merger bring faster speeds or new features?

For now, your service and plan stay the same. In the future, as Ezee Fiber and Tachus join forces, it will enable the combined organization to utilize greater resources to expand our fiber network, bring faster speeds, and invest more within our communities.

Will existing Tachus customers now qualify for Ezee’s lower rates?

Nothing is changing now. As we go through the merger process, we will evaluate pricing.

Do you now provide service to my community? When will I be able to get your service?

We are always working hard to expand our services. Let’s keep in touch and you will be the first to know when we get to your area. To get live insights, please use both EzeeFiber.com and Tachus.com to verify if your address falls within one of our existing service areas.