Why is my Upload Speed so Slow?

July 22, 2024 | Blog

When thinking about fast internet, download speeds usually come to mind first.

But your connection to the web is a two-way street, and fast upload speeds are crucial to ensuring a smooth experience online.

Unless you’re already on a fiber optic connection, seeing that your upload speeds are significantly slower than download can be frustrating.

But what exactly causes slow upload speeds? Most of the time, it’s either your ISP limiting bandwidth or the internet technology you have equipped.

While slow upload speeds can sometimes be out of your control, you can take a few steps to optimize your connection.

Upload vs. Download – What’s the Difference?

Both upload and download speeds keep you connected to the web, but how do they work, and what’s the difference?

Download

Download speeds determine how fast your devices can receive data from websites, game servers, or streaming services. If loading a website takes a long time or your favorite show constantly buffers, consider upgrading or optimizing your download speeds.

Upload

Upload speeds determine how quickly you can transfer data from your device to the internet. Slow upload speeds are to blame if you sound choppy during video calls or transferring files takes forever.

Why are Upload Speeds Important?

Upload speeds keep your connection fast and smooth while making video calls, posting content, and transferring large files like photos or videos.

Upload speeds are especially important for keeping your ping low and your connection responsive while gaming online. If you’re live streaming your gameplay, a good upload speed is necessary to keep your broadcast running smoothly for your fans.

Why is Upload Speed Slower than Download?

Most internet services provide upload speeds that are slower than download speeds. Between the network’s bandwidth and technology, there are a few reasons why your upload speeds are so slow.

Lack of Bandwidth from your ISP

Since there is generally less demand for uploading, ISPs will artificially limit speeds to save on their network’s bandwidth, causing uploads to process very slowly, especially during peak usage hours.

Multiple Devices on your Network

While your ISP may already have limited bandwidth, having too many devices connected to your internet can slow down upload speeds for your entire household. By taking some devices off your network, you may see improved speeds.

Equipment Issues

Equipment like cables, routers, and device placement all affect upload speeds. If any of these components malfunction, your speeds can slow down. By troubleshooting and optimizing your setup, you can improve your upload speed.

Network Technology

Due to their technology, certain types of internet, like copper cable, 5G, or satellite, cannot achieve blazing-fast upload speeds. But thanks to the technology behind fiber optic cable, you can achieve upload speeds that are just as fast as downloading.

How can I improve my Upload Speeds?

Try these steps to improve upload speeds:

Use an Ethernet Cable

A dedicated ethernet connection will improve upload and download speeds in nearly all circumstances.

If you’re experiencing slow upload speeds on ethernet and Wi-Fi, your equipment may be the issue.

Check your Equipment

While your average ethernet cable can last for around five years, normal wear and tear can eventually cause components to fail or the connecting ends to become loose.

Likewise, your device’s ports might not provide a stable enough connection. Make sure the connections are clear of any dust and aren’t damaged.

Try plugging a new cable directly into your device and router, then run a speed test to see if your upload speed has improved. In most cases, this should help you see faster upload speeds, but if you’re still experiencing issues, it’s time to look at your router.

Update your Drivers

Internet equipment like your router uses software to optimize performance and connect to the internet. This software, known as a driver, needs to be updated every so often to ensure a smooth experience. You can download driver updates from the website of your router’s manufacturer.

Check your Router

A router’s lifespan is usually around five years. If you’ve had yours for a while, you may want to check for signs that it’s time to replace it.

Check the router’s ethernet ports to make sure they are clear of any dust or damage. Try plugging in your ethernet cable to another ethernet port, reset your system and run another test.

Contact your ISP

Finally, if you’re still not achieving the upload speeds that you’re paying for, get in contact with your ISP. Find out your expected upload speeds and request customer service if you are not getting the speeds you need.

Which internet has the Fastest Upload Speed?

Fiber optic internet has the fastest upload speeds of any type of connection.

Upload Speeds 1320 x 1080 px Presentation 2

Cable: 20-30 Mbps Upload

Satellite: 5-50 Mbps Upload

5G: 15-50 Mbps Upload

Fiber: 100 – 5,000+ Mbps Symmetrical Upload Speeds

How are Symmetrical Speeds Possible?

The technology behind fiber internet cable allows it to achieve symmetrical speeds, which means you can upload and download at the same time.

Light signals in fiber optic cable can travel both ways at the same time. So, while your device is receiving signals from a server, it can send signals at the same time.

This is much different from other types of internet. For example, internet over coax cable cannot download and upload at the same time since a signal can only travel in one direction at a time on the cable.

Do I need good Upload Speeds for Gaming?

With a good upload speed, you can ensure that your ping remains low, keeping your gameplay responsive and your competitors on their toes.

Data is sent from your device to the server whenever you act in an online game. The time it takes that data to reach the server and for the server to send a signal back is called ping.

This all happens in milliseconds, but high ping can cause choppy gameplay and interrupt your most crucial moments.

A good upload speed ensures that your device’s communication with the server is as quick as possible, improving your connection to the game.

Want the Best Upload Speeds? Get Tachus Today!

Tachus Fiber Internet provides a top-tier internet connection for gamers. Featuring Houston’s lowest latency internet available, Tachus is here to help you crush the competition.

Ready for the fastest upload speeds? With our 100% pure fiber-optic network, Tachus provides blazing-fast uploads at 5 GBPS!

Upgrade to Tachus Fiber Internet today and unlock the best upload speeds that can go head-to-head with download! Tachus provides the perfect internet for users who need swift data transfers and gamers looking for a competitive edge.

Don’t settle for slow uploads – see if Tachus is available for a lightning-fast online experience today!

10 Ways to Identify and Protect Yourself Against Email Scams

July 17, 2024 | Blog

A green and white infographic titled "10 Ways to Identify and Protect Yourself Against Email Phishing" lists tips such as checking the sender's email address, avoiding clicking links, and verifying personal information requests.

Phishing scams are a prevalent threat in today’s digital world, with cybercriminals constantly devising new ways to trick individuals into revealing sensitive information. In this era of advanced technology, being vigilant and proactive in identifying and protecting yourself from phishing email scams is crucial.

By understanding the common tactics scammers use and learning to recognize the red flags of a phishing attempt, you can safeguard your personal information and financial assets from falling into the wrong hands.

In this article, we will explore phishing email examples and discuss how to identify and protect yourself with the knowledge needed to stay safe in the online realm.

Check the sender’s email address

One of the easiest ways to identify a phishing email is to scrutinize the sender’s email address. Often, scammers use email addresses like legitimate companies, but they may have slight variations or misspellings.

Look for spelling and grammar errors

Phishing emails often contain spelling and grammar mistakes, as scammers may need a more robust command of the language. If you notice any errors in the email, it’s a red flag that it may be a phishing attempt.

Avoid Clicking Links

One of the most common tactics used in phishing emails is to include links that direct you to fake websites designed to steal your personal information. Avoid clicking on any links in suspicious emails, and instead, go directly to the company’s official website to verify any information.

Be cautious of urgent or threatening language

Phishing emails typically employ alarming or intimidating language to frighten you into reacting promptly. For instance, if the email contains statements such as “Your account is at risk, take immediate steps to protect it” or “Urgent action needed to avoid account deactivation”, it’s probably a phishing fraud. These kinds of pressing communications aim to induce a feeling of fear and encourage the receiver to respond hastily without thorough consideration.

Check for generic greetings

Legitimate companies often address you by name in emails, while phishing emails may use generic greetings like “Dear Customer” or “Dear Sir/Madam.” Be cautious if you receive an email that doesn’t address you by name.

Verify requests for personal information

Be careful of emails that ask for your personal information like passwords, social security numbers, or financial details. Legitimate companies will never ask for this information via email.

Look for suspicious attachments

Phishing emails may contain attachments that, when opened, can install malware on your device. Avoid opening attachments from unknown senders; always scan attachments with antivirus software before opening them.

Trust your instincts

If an email seems too good to be true or raises suspicions, trust your instincts and proceed cautiously. It’s better to be safe than sorry when protecting your personal information.

Report suspicious emails

If you receive a phishing email, report it to the company being impersonated. Also, report it to the Anti-Phishing Working Group (APWG) at [email protected]. Reporting phishing emails can help prevent others from falling victim to the scam.

Keep your software up to date

Ensure your operating system, antivirus software, and email client are all updated with the latest security patches. This can help protect you from known vulnerabilities that scammers may exploit in phishing attacks.

Now more than ever, it’s crucial to be cautious and take steps to protect yourself from email scams. This article provides tips for identifying and avoiding phishing emails, which will help keep your personal and financial information safe from cybercriminals. At Tachus, we proactively safeguard our networks and protect our users from internet threats such as fraud and abuse.

With Tachus’ network security and Tachus Smart Wifi, you can rely on dependable safety features to keep you secure. Visit our Address Checker to see if Tachus is accessible in your area, and enjoy our reliable service today!

How to Lower Ping in 6 Quick Steps

June 19, 2024 | Blog

High ping can lead to excessive lag, buffering and slowdowns for your internet. Thankfully, there are a few ways you can lower your ping quickly.

5 Reasons Why Fiber is the Best Internet for Gaming

June 6, 2024 | Blog

When it comes to online gaming, getting the upper hand is sometimes more than a skill issue. If you’re ready to rank up, you’ve got to make sure your connection stays reliable – especially in those clutch moments.

4 Steps to Troubleshoot Your Tachus Modem

March 28, 2024 | Blog

If you’ve troubleshot and rebooted your wireless router, but you’re still not getting an internet connection or you’re experiencing slow speeds, here are some steps you can try with your Tachus modem.

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Step 1: Identify your Tachus modem

The Tachus modem says DZS on it and should be located where our technician placed it during installation.

Step 2: Check your alarm light

Is there a red alarm light on the top of your Tachus modem? If there is, you’re having a problem with your connection and you should call us. If not, the connection from the Tachus equipment works and there’s likely a problem with either your router or your connection from your Tachus modem to your router.

Step 3: Check your modem’s connection to your router

Is there an Ethernet cable going from the modem’s GE1 port to the router? Usually there is a specific port on a router for this cable labeled “internet” or “WAN”. Replace that cable, and then try your connection again.

Step 4: Connect your computer directly to your Tachus modem

Another way to make sure your connection issues are not in your Tachus modem is to try connecting your computer directly into the modem’s GE1 port with an Ethernet cable. If you still cannot connect to the internet, we recommend you contact our tech support team.

Hopefully after reading the information above, as well as our article on common router issues, you can successfully solve your connection problems and get your internet back up and running. If not, our tech support team is ready to help you. Check our blog for more information on how your modem works.

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If your issues persist, please reach out to us us at 832.791.1100 or [email protected].