Check out all the details on our lightning-fast speeds and frustration-free performance on our broadband labels page.
At Tachus, we believe in transparency—no hidden fees, just pure, reliable fiber internet. Get ready to experience the internet as it should be!
Time to choose a Tachus plan
Up until now, most of us have been stuck in a love-hate relationship with our cable internet providers. Now you can choose a plan that actually works for you.
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Click Here to Celebrate the Holidays with Trudy >Frequently Asked Questions
Tachus Plans
Can I change plans later?
Yes, if you’d like to change your plan, just give us a call at 832.791.1100, or send us an email at [email protected]. We’re here to help in making the switch simple.
Is there a contract, and are there cancellation fees?
We’ll be sad to see you go, but canceling is a breeze, and there’s no pesky cancellation fee to worry about! Just give our awesome customer service team a ring at 832.791.1100, and they’ll happily guide you through the process.
Is this a promotional rate?
Our Lifetime Pricing Guarantee ensures that the rate you pay today will remain unchanged, forever. Say goodbye to bill surprises and enjoy our commitment to transparent pricing.
When is billing due, and can we change the billing date?
Your billing kicks off on the day of installation, where you’ll receive a prorated bill covering from the install date to the end of the month. We’re all about keeping things hassle-free!
Do you offer automatic payment options?
To pay your Tachus internet bill, we accept credit and debit cards with a Visa®, American Express®, Discover®, or MasterCard® logo. We’ve also got the hassle-free option of automatic bank account withdrawal. Just a heads up, we do not accept cash or checks.