TACHUS SERVICE AREAS

I just received an install from technician Mike he was absolutely amazing. So polite very professional and respectful of my home. Not sure how service is just yet but the customer service is well above average. I can’t say enough great things about Mike. Thank you so much and he was quick. Made sure to walk me through the app and full explain it which I have never had. I have been in my home 1 year and this is the third provider and so far the absolute best of all. Thank you Mike for everything. Tachus he deserves a raise or promotion.

Danny was my technician for my internet installation, and Danny did an extraordinary job! Danny is friendly, he is professional, and very knowledgeable. Any questions I had Danny answered them. The install is amazing I was so concerned about the wiring outside of my home but Danny assured me he would do a great install! IT IS PERFECTION!!!! I feel like I should have paid Danny for being so good at his job! Danny you are excellent I was stress-free and I enjoyable having you as my technician. Thank you, Danny, for your excellent work and remarkable customer service.

I had Xfinity prior to Tachus and the prices/outages were outrageous. The tech who came to my house, Luvell, did an incredible job. He was kind, quick, patient, and was overall an absolute joy to talk to. He walked me through step by step, provided recommendations, and overall made the experience great. If anyone is considering Tachus, just do it. You can’t beat the prices and service you get.

Outstanding! Lighting fast speed. However, I need to talk about SERVICE. From the first phone call, I felt confident. I need to look up the name of the rep. Adriana??? I’m missing my notes. The FO install team were knowledgeable, fast, efficient, respectful of our property/ lawn (and they had to go under a sidewalk), and helpful with answers to our questions. Danny, (and his helper, Donny), installed the box and routers, and made things even better for us — Checked everything along the way, suggested improvements for the box placement, weather sealed everything so there were no exposed wires, explained how it all works, verified speed, guided me through the app…. Can’t say enough good things about Danny, and my original customer service rep who answered all my questions. Don’t hesitate. Do it.

Trace came by to check out why the internet was running slow. Replaced equipment ran tests answered all questions. Amazing attitude, respectful. Nice to see tachus raise the level of expectations around here. Other companies need to take noticed. Half of where I choose to spend my money is determined by individuals like trace. I absolutely recommend. Give them a call. Ull wish you had sooner. Great job trace. Keep it up!!